Email: info@wavesandtrunks.com
We'll respond to your email within 24 hours of receiving it, Monday to Friday.
Welcome to Waves And Trunks. We are pleased to have you as a valued customer. These Billing Terms & Conditions explain the terms that apply to billing, payment, pricing, taxes, promotions, order confirmation, refunds, and related payment matters for purchases made through our website.
By placing an order with Waves And Trunks, you agree to these Billing Terms & Conditions, along with our Terms of Service, Shipping Policy, Refund Policy, Privacy Policy, and any other policies posted on our website.
We accept the payment methods made available at checkout for purchases on Waves And Trunks. These may include, but are not limited to:
Available payment methods may vary depending on your location, device, order details, or the payment providers available at the time of purchase.
All payments are processed in United States Dollars (USD) unless otherwise stated at checkout.
If you use a payment method issued in another currency, your bank, card provider, or payment processor may apply currency conversion rates, foreign transaction fees, or other charges. These fees are determined by your payment provider and are not controlled by Waves And Trunks.
After successful payment, you should receive an order confirmation by email. This confirmation will include details of your purchase, such as the products ordered, billing information, shipping information, order number, and payment confirmation.
Please review your order confirmation carefully. If you notice any errors, including an incorrect shipping address, billing details, product selection, size, quantity, or contact information, please contact us as soon as possible at:
Because orders may begin processing quickly, we cannot guarantee that changes can be made after an order is placed.
You are responsible for providing accurate, current, and complete billing information when placing an order.
This includes your name, billing address, email address, phone number, payment details, and any other information required to complete your purchase.
Failure to provide accurate billing information may result in payment failure, order delays, cancellation, fraud review, or inability to process or ship your order.
By submitting payment information through our website, you confirm that:
We reserve the right to refuse, cancel, or place an order on hold if payment cannot be verified or if the transaction appears suspicious, fraudulent, unauthorized, or in violation of our policies.
Product prices listed on our website are subject to change without notice. Prices shown on product pages may not include applicable taxes, shipping charges, customs duties, or other fees unless clearly stated.
The final price of your order, including applicable taxes, shipping fees, and any additional charges, will be displayed during checkout before you complete your purchase.
For international orders, your country or region may charge customs duties, import taxes, brokerage fees, or similar charges. These charges are the customer’s responsibility unless otherwise stated at checkout.
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
Waves And Trunks currently lists a flat-rate shipping fee of $8.95 USD per order for USA and worldwide shipping, with orders generally processed within 24 to 48 hours and estimated delivery of 7 to 10 business days after processing.
Shipping fees are separate from product prices unless a promotion or offer states otherwise.
From time to time, Waves And Trunks may offer promotional discounts, coupon codes, sale prices, bundle offers, free-shipping offers, or other special promotions.
Promotions and discount codes are subject to their specific terms, eligibility requirements, exclusions, and expiration dates.
Unless otherwise stated:
If a discount code does not work at checkout, please confirm that the code is entered correctly and that your order meets the promotion requirements.
If your payment is declined, rejected, or unsuccessful, your order may not be completed or processed.
Payment failures may occur due to insufficient funds, incorrect billing information, expired cards, payment provider restrictions, bank security checks, or other issues outside our control.
If your payment is unsuccessful, you may need to update your payment details or contact your bank, card issuer, or payment provider.
We reserve the right to review, refuse, cancel, or limit any order at our discretion. This may include orders that appear to be fraudulent, unauthorized, incorrectly priced, placed with inaccurate billing information, or otherwise in violation of our policies.
If we cancel an order after payment has been processed, we will issue a refund to the original payment method, unless otherwise required by law or agreed upon.
Refunds for eligible returns will be handled according to our Refund Policy.
If a refund is approved, it will generally be issued back to the original payment method used for the purchase. Processing times may vary depending on your bank, card issuer, or payment provider.
Shipping fees, return shipping costs, customs duties, taxes, or other charges may be non-refundable unless otherwise stated in our Refund Policy or required by applicable law.
Because Waves And Trunks sells swimwear and related apparel, certain products may be subject to hygiene, condition, packaging, or final-sale restrictions. Please review our Refund Policy before purchasing.
If you have a question or concern about a charge, order, refund, or billing issue, please contact us first at:
We will do our best to review and resolve the matter. Filing a chargeback or payment dispute without contacting us first may delay resolution.
We reserve the right to provide order records, tracking information, communication history, and policy details to payment processors, banks, or card issuers in response to chargebacks or disputes.
Payments on our website are processed through secure third-party payment providers and the Shopline e-commerce platform. Waves And Trunks’ Terms of Service state that the store is hosted on Shopline, which provides the online e-commerce platform used to sell products and services.
We do not directly store full credit card numbers on our systems. Payment information is handled by payment providers according to their own security standards, terms, and privacy practices.
Waves And Trunks reserves the right to update, modify, or replace these Billing Terms & Conditions at any time.
Any changes will be effective immediately upon posting on our website unless otherwise stated. Your continued use of our website or purchase of products after changes are posted means you accept the revised Billing Terms & Conditions.
For questions or concerns related to billing, payment, order charges, refunds, or these Billing Terms & Conditions, please contact us at:
Email: info@wavesandtrunks.com
Waves And Trunks lists this as its contact email and states that emails are responded to within 24 hours, Monday to Friday.
By placing an order on Waves And Trunks, you acknowledge that you have read, understood, and agreed to these Billing Terms & Conditions.
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