Email: info@wavesandtrunks.com
We'll respond to your email within 24 hours of receiving it, Monday to Friday.
Thank you for shopping with Waves And Trunks. We are committed to providing a smooth, reliable, and transparent shipping experience for every order. Please review our Shipping Policy below for important information about shipping costs, processing times, estimated delivery, tracking, address accuracy, and returns.
We offer standard shipping for all orders placed on Waves And Trunks.
A flat-rate shipping fee of $8.95 USD per order applies to orders shipped within the USA and worldwide.
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Orders are generally processed within 24 to 48 hours after payment confirmation.
During peak seasons, promotional periods, holidays, or high-volume sales events, processing times may be slightly longer. Once your order has been processed and shipped, you will receive a confirmation email and/or text message, if you provided a mobile number, with tracking information.
After your order has been processed, estimated delivery is typically 7 to 10 business days.
Please note that delivery times are estimates only and may vary depending on your location, carrier operations, customs processing, postal delays, weather conditions, holidays, or other circumstances beyond our control.
Processing Time: 24 to 48 hours
Transit Time: 7 to 10 business days
Total Estimated Delivery Time: Approximately 8 to 12 business days
Business days generally refer to Monday through Friday, excluding weekends and public holidays.
Once your order has shipped, you will receive tracking details by email and/or text message, if a phone number was provided at checkout.
You can use your tracking number to follow the journey of your package. Tracking updates may take 1 to 3 working days to appear after your tracking number is issued. Waves And Trunks currently directs customers to track packages through 17track.net.
Please make sure your shipping address is accurate and complete before submitting your order.
It is the customer’s responsibility to provide the correct shipping address. Because we work to process and ship orders as quickly as possible, there may only be a short window to correct an incorrect address.
If you believe you entered the wrong shipping address, please contact us immediately at:
We are not responsible for delays, lost packages, non-delivery, or additional shipping costs caused by incorrect, incomplete, or outdated shipping information provided by the customer.
For international orders, customs duties, import taxes, brokerage fees, or other charges may apply depending on your country or region.
These charges are the responsibility of the customer and are not included in the product price or shipping fee unless specifically stated at checkout. Customs processing may also cause delays beyond our control.
If your package appears to be lost, delayed, or damaged during transit, please contact our customer support team as soon as possible.
We will do our best to assist you and work with the shipping carrier where appropriate. Please include your order number, tracking number, and any relevant photos or details if your package arrived damaged.
Customers are responsible for the cost of return shipping back to Waves And Trunks, unless otherwise stated in our return policy or required by applicable law.
For complete information about returns, exchanges, eligibility, and refund procedures, please refer to our Refund Policy.
If you have any questions or concerns about this Shipping Policy, your order, or your shipment, please contact our customer support team at:
Email: info@wavesandtrunks.com
We aim to respond to emails within 24 hours, Monday to Friday.
By placing an order with Waves And Trunks, you agree to the terms outlined in this Shipping Policy.
Thank you for choosing Waves And Trunks.
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